Affiliate Program Terms and Conditions

These Terms and Conditions govern participation in the WonderBox Affiliate Programme. By applying to, being accepted into, and participating in the programme, the affiliate partner (“Affiliate”) agrees to be bound by the terms set out below.

1. Programme Overview

WonderBox operates an affiliate programme that allows approved affiliates to earn commission by referring customers to the WonderBox website using a unique affiliate link and/or a unique discount coupon code issued via WonderBox’s affiliate platform.

Affiliates may promote WonderBox to individuals or audiences they believe will benefit from WonderBox products, subject to the restrictions and requirements set out in these Terms and Conditions.

Participation in the Affiliate Programme does not appoint the Affiliate as an employee, agent, representative, distributor, marketing partner, franchisee or authorised spokesperson of WonderBox. Affiliates act independently and may not represent themselves as having authority to act on behalf of WonderBox.

2. Affiliate Registration and Approval

2.1. All affiliates must register through WonderBox’s designated affiliate platform.

2.2. Acceptance into the affiliate programme is at the sole discretion of WonderBox. WonderBox reserves the right to approve, reject, suspend or terminate an application or participation in the programme without obligation to provide reasons.

2.3. Upon approval, the Affiliate will be issued:

A unique affiliate link to the WonderBox website; and
A unique discount coupon code.

2.4. Approval to participate in the Affiliate Programme does not constitute approval to undertake advertising, create promotional material, establish social-media accounts, use WonderBox intellectual property, or otherwise represent WonderBox beyond the activities expressly permitted under these Terms and Conditions.

3. Tracking and Attribution of Sales

3.1. Affiliate referrals are tracked exclusively through the affiliate link and/or the assigned coupon code.

3.2. A sale will only be attributed to an Affiliate if the customer completes their purchase by:

Clicking the Affiliate’s unique link; or
Entering the Affiliate’s unique coupon code at checkout.

3.3. If a customer is referred by an Affiliate but does not use the Affiliate link or coupon code at the time of purchase, the sale will not be attributed to the Affiliate. WonderBox cannot be held responsible for commissions not tracked due to incorrect or incomplete use of tracking methods.

3.4. To encourage trackable purchases, WonderBox provides customers with a small discount when using an Affiliate’s coupon code. This discount exists solely as an incentive to ensure referrals are correctly tracked.

4. Commission Structure

4.1. Affiliates earn a commission of 20% on qualifying sales successfully referred to the WonderBox website.

4.2. Commission is calculated on the product sale value only, excluding shipping fees.

4.3. Where a product is sold at a discounted or promotional price, commission is calculated on the actual amount paid by the customer, not the original retail price.

4.4. On a full-price WonderBox Play Kit, this equates to R290 commission per kit.

4.5. There is no cap on the total commission an Affiliate may earn.

4.6. Affiliates may earn commission on:

Multiple purchases made by the same customer, provided the Affiliate link or coupon code is used each time; and
Purchases made by multiple customers who use the Affiliate’s link or coupon code.

4.7. Continued use of the Affiliate link or coupon code by customers may result in ongoing commission, which may create a form of passive income for the Affiliate. WonderBox does not guarantee any minimum earnings.

4.8. Affiliates are solely responsible for determining whether their chosen promotional methods are financially viable. WonderBox does not guarantee that any particular advertising strategy, promotional activity or marketing expenditure will result in sales or a positive return on investment.

5. Commission Reconciliation and Payment

5.1. Commissions are reconciled monthly, either on the last calendar day of the month or the first business day thereafter if this falls on a weekend or public holiday.

5.2. Following reconciliation, WonderBox will notify the Affiliate of the commission amount due for that month.

5.3. Payment of commission is strictly subject to receipt of a valid invoice from the Affiliate.

5.4. Invoices must be submitted to affiliates@wonderbox.africa.

5.5. Invoices for commissions earned in a given month must be submitted no later than the end of the first week of the following month.

5.6. Late invoices will be accepted until the end of the calendar month following the month in which the commissions were earned.

Example:

Sales earned during January are reconciled at the end of January.
The Affiliate must submit an invoice by no later than the end of the first week of February.
If the invoice is submitted during February, payment will still be made.
If the invoice is submitted on 1 March or later, the commission for January will be forfeited.

5.7. WonderBox cannot backpay commissions for invoices submitted after the permitted period, as this policy is necessary for cashflow management.

Invoicing Requirements

5.8. All commission payments are subject to receipt of a valid invoice from the Affiliate.

Each invoice must include, at a minimum:

a) the Affiliate’s full legal name (or registered business name) and contact details;
b) a unique invoice number and invoice date;
c) WonderBox’s name as the customer;
d) a clear description of the services rendered, being affiliate or referral commission for the relevant month;
e) the total commission amount due, which shall be VAT inclusive where applicable; and
f) the Affiliate’s bank account details for payment.

Where an Affiliate is VAT registered, the invoice must comply with SARS requirements for a tax invoice, including the Affiliate’s VAT registration number and a VAT breakdown. Where an Affiliate is not VAT registered, VAT may not be charged.

WonderBox reserves the right to withhold payment of any commission where an invoice does not meet the above requirements until a compliant invoice is received.

Commission payments will be made via electronic bank transfer only. No alternative payment methods will be used. Affiliates are responsible for ensuring that their banking details are correct and capable of receiving electronic transfers.

6. VAT and Tax

6.1. All commission amounts are VAT inclusive where applicable.

6.2. The 20% commission represents the total invoice value, inclusive of VAT.

6.3. If an Affiliate is VAT registered, the Affiliate must issue a valid VAT invoice reflecting the VAT-inclusive commission amount.

6.4. WonderBox is not responsible for an Affiliate’s tax compliance, VAT registration, or tax reporting obligations.

7. Affiliate Conduct and Brand Representation

7.1. Affiliates must represent WonderBox accurately, honestly, ethically and in good faith at all times.

7.2. Affiliates may not make claims, representations, statements or guarantees about WonderBox, its products, developmental benefits, research, outcomes or services that are not expressly supported by information published by WonderBox on its official website or official social-media channels.

7.3. Affiliates may not:

Mislead or deceive customers;
Make unsupported developmental, educational, medical or other claims about WonderBox products;
Offer unauthorised discounts or incentives;
Alter or misrepresent WonderBox pricing;
Imply that they are an employee, owner, representative, agent or authorised spokesperson of WonderBox;
Imply endorsements, partnerships or relationships with WonderBox beyond their participation in the Affiliate Programme;
Make statements that could reasonably damage or misrepresent the WonderBox brand;
Use aggressive, misleading, sensational or otherwise inappropriate marketing tactics in connection with WonderBox; or
Make statements on behalf of WonderBox regarding matters including customer service, refunds, returns, product availability, warranties or policies unless expressly authorised to do so.

7.4. Affiliates must clearly identify themselves as independent affiliates when reasonably necessary to avoid confusion regarding their relationship with WonderBox.

7.5. WonderBox retains sole discretion and control over its brand positioning, messaging, advertising strategy, product claims and official marketing communications.

8. Social Media, Content and Advertising

8.1. Organic Affiliate Promotion

Affiliates may share their unique affiliate link and/or coupon code through their own personal social-media profiles, websites or other channels, provided that the content complies with these Terms and Conditions.

8.2. Affiliate-Created Content

Affiliates may create organic content about their experience with or recommendation of WonderBox, provided that:

a) the content is truthful and not misleading;
b) the Affiliate does not make unsupported claims;
c) the content does not imply that the Affiliate represents WonderBox; and
d) the content complies with any specific brand or content guidelines provided by WonderBox.

WonderBox reserves the right to require the removal or amendment of any Affiliate-created content relating to WonderBox.

8.3. Prior Approval of Promotional Content

Any promotional content that materially uses WonderBox branding, product imagery, video footage, graphics, written copy or other official WonderBox marketing assets requires prior written approval from WonderBox before publication.

Approval must be obtained for each specific piece of content where requested by WonderBox.

Silence, failure to respond, or previous approval of similar content does not constitute approval of new content.

8.4. Paid Advertising

Affiliates may not run paid advertising for WonderBox without prior written approval from WonderBox.

This restriction applies to all paid advertising platforms and formats, including but not limited to:

Meta/Facebook advertising;
Instagram advertising;
TikTok advertising;
Google Ads;
YouTube advertising;
Pinterest advertising;
Sponsored posts;
Boosted posts; and
Paid influencer or creator campaigns.

This restriction applies regardless of whether the Affiliate pays for the advertising themselves or whether the advertising directs customers to the Affiliate’s unique affiliate link or coupon code.

WonderBox may approve or reject any proposed paid advertising campaign at its sole discretion and may impose specific requirements regarding targeting, messaging, creative, budget, placement, landing pages and duration.

8.5. No Unauthorised Advertising Accounts or Pages

Affiliates may not create, operate or represent any social-media account, website, landing page, advertising account, marketplace listing or other online property in a manner that could reasonably lead customers to believe that it is an official WonderBox account, page or channel.

Affiliates may not create accounts or pages using the WonderBox name, logo or branding without prior written approval from WonderBox.

8.6. No Unauthorised Paid Search or Brand Bidding

Without prior written approval, Affiliates may not bid on or purchase advertising keywords containing:

WonderBox;
Wonder Box;
WonderBox Africa;
WonderBox brand names, product names or trademarks; or
Variations, misspellings or combinations of the above.

8.7. No Independent Marketing Strategy on Behalf of WonderBox

Participation in the Affiliate Programme does not authorise an Affiliate to develop or implement an independent marketing, advertising or customer-acquisition strategy on behalf of WonderBox.

The Affiliate Programme is intended to facilitate customer referrals. Affiliates do not have authority to act as WonderBox's marketing agency or to make decisions regarding WonderBox's advertising, positioning or brand strategy.

8.8. Removal of Content

WonderBox may require an Affiliate to immediately remove, amend or cease distributing any content, advertisement, social-media post, website, landing page or other promotional material relating to WonderBox where WonderBox considers that the material:

Is inaccurate or misleading;
Does not comply with these Terms and Conditions;
Uses WonderBox intellectual property without appropriate permission;
Is inconsistent with WonderBox's brand positioning or values;
Creates confusion regarding the Affiliate's relationship with WonderBox; or
May negatively affect the WonderBox brand or customer experience.

The Affiliate must comply with such a request within the timeframe specified by WonderBox.

9. Intellectual Property and Use of WonderBox Assets

9.1. All intellectual property belonging to WonderBox remains the property of WonderBox or its relevant licensors.

This includes, without limitation:

The WonderBox name and logo;
Product names;
Product photography;
Videos and footage;
Website content;
Product descriptions;
Graphics and designs;
Written marketing material;
Educational material;
Parent guides;
Brand elements; and
Other materials made available through WonderBox's website, social-media channels or other official platforms.

9.2. Participation in the Affiliate Programme does not grant the Affiliate ownership of, or an unrestricted licence to use, any WonderBox intellectual property.

9.3. Where WonderBox makes specific marketing assets available to an Affiliate, such assets may only be used for the purpose and in the manner authorised by WonderBox.

9.4. Affiliates may not download, reproduce, modify, edit, manipulate, recreate, repurpose or redistribute WonderBox marketing assets for independent advertising or promotional campaigns without prior written approval.

9.5. Affiliates may not use WonderBox photographs, videos, logos, graphics, product descriptions or other website content to create advertising material that has not been approved by WonderBox.

9.6. Upon termination of the Affiliate relationship, or upon request by WonderBox, the Affiliate must immediately cease using WonderBox intellectual property and remove relevant promotional material from their channels.

10. Use of Platforms and Third-Party Listings

10.1. If an Affiliate wishes to list or feature WonderBox on a website, marketplace, directory, social-media page, advertising platform or any other third-party platform in a manner beyond ordinary organic sharing from their personal account, prior written approval from WonderBox is required.

10.2. WonderBox reserves the right to request removal of any listing, account, advertisement, post, video or other content that it deems inappropriate, inaccurate, unauthorised or misaligned with its brand values.

10.3. Affiliates may not create dedicated WonderBox-branded pages, profiles, websites, landing pages or communities without prior written approval from WonderBox.

11. Affiliate Responsibilities and Marketing Costs

11.1. Affiliates are responsible for all costs incurred in connection with their own affiliate activities unless otherwise agreed in writing with WonderBox.

11.2. WonderBox does not guarantee that any marketing expenditure, advertising campaign, content strategy or promotional activity will generate sales or commissions.

11.3. Affiliates acknowledge that participation in the Affiliate Programme may require time and effort and that sales are not guaranteed.

11.4. Any advertising expenditure incurred by an Affiliate without prior written approval from WonderBox is incurred entirely at the Affiliate's own risk and expense.

11.5. WonderBox will not reimburse or compensate an Affiliate for advertising expenditure, content-production costs, agency fees, creator fees or any other marketing-related expense unless expressly agreed in writing beforehand.

12. Termination

12.1. WonderBox reserves the right to suspend or terminate an Affiliate's participation in the programme at any time if:

These Terms and Conditions are breached;
Unauthorised advertising or promotional activity occurs;
WonderBox intellectual property is used without appropriate permission;
Misrepresentation or unethical conduct is identified;
The Affiliate creates or operates an unauthorised WonderBox-branded account, page or website;
The Affiliate makes unsupported or misleading claims about WonderBox or its products;
The Affiliate fails to comply with a request to remove or amend content;
The Affiliate's actions may harm or negatively affect the WonderBox brand, reputation or customer relationships; or

For any other reason WonderBox considers valid.

12.2. WonderBox may also suspend or terminate an Affiliate's participation where WonderBox determines that the Affiliate's proposed or actual promotional methods are not compatible with WonderBox's brand, marketing strategy or business interests.

12.3. WonderBox is not required to provide the Affiliate with an opportunity to correct conduct before suspension or termination where WonderBox considers immediate action necessary to protect its brand, intellectual property, customers or business interests.

12.4. Upon termination:

a) the Affiliate must immediately cease representing themselves as a WonderBox Affiliate;
b) the Affiliate's affiliate link and coupon code may be deactivated;
c) the Affiliate must cease using WonderBox intellectual property and marketing materials;
d) the Affiliate must remove unauthorised or WonderBox-branded promotional material where requested; and
e) the Affiliate may no longer generate commission through the Affiliate Programme.

12.5 Unpaid commissions that have not yet been invoiced in accordance with Section 5 may be forfeited upon termination, subject to WonderBox's rights in respect of fraudulent, invalid, refunded or otherwise disqualified transactions.

12.6. Termination of an Affiliate relationship does not affect any rights or obligations that arose before termination and which, by their nature, are intended to survive termination.

13. Limitation of Liability

13.1. WonderBox makes no guarantees regarding sales volume, conversion rates, advertising performance or Affiliate earnings.

13.2. WonderBox shall not be liable for indirect, incidental, special or consequential losses arising from participation in the Affiliate Programme.

13.3. WonderBox shall not be responsible for any advertising expenditure, content-production costs, business expenses or other costs incurred by an Affiliate in connection with their participation in the programme.

Returns, Cancellations and Stock Availability

13.4. WonderBox shall not be held liable for any loss of commission, anticipated commission, or earnings in the event that:

a) a customer places an order for a product that is temporarily or permanently out of stock;
b) a customer cancels an order for any reason whatsoever; or
c) a customer returns a product and requests a refund for any reason whatsoever.

13.5. Where a customer returns a product for a refund after commission has already been paid to the Affiliate, the corresponding commission amount shall be reversed and deducted from the Affiliate's next commission payment.

13.6. Where a customer return or refund occurs before commission has been paid, the relevant commission amount will be removed from the commission calculation for that month.

13.7. WonderBox shall not be required to pay commission on any sale that is cancelled, refunded, reversed, fraudulent, disputed, or otherwise not successfully completed, regardless of the reason for such cancellation or refund.

14. Amendments

WonderBox reserves the right to amend these Terms and Conditions at any time.

Updated terms will be made available on the WonderBox website and, where reasonably practicable, communicated to existing Affiliates.

Continued participation in the Affiliate Programme following publication of amended Terms and Conditions constitutes acceptance of the amended terms.

15. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

16. International Affiliates

Affiliates based outside of South Africa are welcome to participate in the WonderBox Affiliate Programme. Commissions will be paid in the standard manner once a qualifying referral purchase has been confirmed.

However, any bank charges, currency conversion fees, international transfer fees, or other payment-related costs associated with transferring funds to an international Affiliate will be the responsibility of the Affiliate.

WonderBox will not be liable for or responsible for covering these costs, and the Affiliate will receive the commission amount less any applicable fees incurred during the payment process.

Last updated: 30 September 2026